Scriptly - Transcription Degradation + Non-Functional Mode – Incident details

All systems operational

Transcription Degradation + Non-Functional Mode

Resolved
Degraded performance
Started over 2 years agoLasted 21 minutes

Affected

Transcription

Degraded performance from 2:16 AM to 2:37 AM

Updates
  • Resolved
    UTC
    Resolved

    Transcription has resumed to normal operations and Scriptly is back online and functional in all communities. Thank you for your patience.

  • Monitoring
    UTC
    Monitoring

    We have deployed a fix and are monitoring the results.

  • Identified
    UTC
    Identified

    We are observing degraded performance in the balanced transcription mode. Accuracy mode is currently non-functional. We are working on a fix right now.