Scriptly - Abortion Errors – Incident details

Transcription experiencing degraded performance

Abortion Errors

Resolved
Degraded performance
Started about 2 years agoLasted about 2 hours

Affected

Scriptly Discord Bot

Degraded performance from 12:34 AM to 2:42 AM

Updates
  • Resolved
    Resolved

    The temporary fix we applied appears to have been effective in mitigating the problem. This issue was not a problem on our end but rather a change on Discord's end which affected Scriptly's voice connection system. Thank you for your patience while we addressed this problem.

  • Monitoring
    Monitoring

    We just deployed a temporary fix and are monitoring the results. More updates soon…

  • Identified
    Identified

    We believe we have identified the source of the problem. We are actively implementing a fix. Thank you for your patience.

  • Investigating
    Investigating

    We are experiencing an increase in abortion errors which appears to be causing problems with Scriptly's TTS and STT features. We are investigating the problem.